Mission

My mission is to create a “contactless” interface project for any business. I picked Louvre Museum since the Louvre is a massive museum, covering over 60,000 square meters and housing more than 380,000 objects. This makes it challenging for visitors to navigate the space and find their way around, particularly if they are unfamiliar with the museum or do not have a clear plan.

An AI Chat for Louvre Museum

I designed an AI chat that can let visitors ask anything they want. The chat will give them the best answers/recommendations to them. Visitors just need to text their name to the number 39992 on their phones and they can begin to ask anything in the chat.

User Journey

I created 3 different user journeys for 3 situations: First-time visitors, non-first-time visitors, and anything else. The following videos are 3 user journeys of each situation.

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First-Time Visitor

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Non-First-Time Visitor

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Anything Else